In the 7-10 days after Hurricane Sandy hit our area (Northeast PA), we were entirely without electricity and cable service. As a web developer, this would have assumedly resulted in a general lack of productivity. Luckily, we had just switched from AT&T to Verizon a few months prior, so tethering is included with our data plan. And, just last summer, we had our generator hard-wired into the house. So, unlike most of my clients and colleagues who were waiting for services to be restored, I was able to keep plugging away. I certainly wouldn't want to work off of my cell phone's data plan on a regular basis, but in a pinch, it works great. Now, if only Verizon would let me talk on the phone and tether at the same time (cough cough)...
I've written previously about the importance of maintaining control over your website and wanted to post this follow-up. In addition to having your site's domain registration in your company's name and billing, you also want to have your hosting account in your company's name and billing. The reason? You are able to choose who works on your site without moving your site to a different server. Have a falling out with your web guy? Or he/she simply fell off the face of the earth? No problem, you have control over the hosting account. Change the password and find a new consultant to work with. Give them your new password.
As much as I personally despise the growing popularity of social services like Facebook and Twitter, they are excellent mediums for a 'normal consumer' to be heard by large corporations. In the past, a single consumer would only be able to make phone calls and write letters, short of funding their own advertising to publicly shame a company. With today's popularity of Facebook and Twitter, and the equally growing pressure for corporations to engage with their customers, it offers a lot of incentive for companies to resolve issues with customers. Here are some of my own personal tips for getting good customer service.
With a "responsive" mobile-friendly template, we are able to use a standard CMS-driven site, and by using additional style sheets (CSS), re-flow your site onto smaller screen sizes.
For more information, or to get an estimate for building "responsive" technology into your existing site, contact us today!
This is a video walkthrough of a Joomla 2.5 site that I set up and did a bit of configuring / customization... for demonstration purposes. I have been building sites with Joomla for over 4 years and am listed in the Joomla Resource Directory as a consultant.
Like I've discussed previously, just because the Joomla team releases a new version of the software, this does NOT mean that you are obligated to partake! For me, I've still got dozens of clients still using the Joomla 1.0 platform, so it's worthwhile for me to keep these sites running. And, part of my pitch for using Joomla CMS software is because it is OPEN SOURCE. So, attached below are a few files that I've compiled:
If you're running a business, you probably use good ole' stamps and envelopes for a variety of purposes: checks, invoices, direct mail, letters, etc. The last time I sent out a direct mail piece, it consisted of a personal letter, a small trifold brochure, and a business card. I sent 1000 of them, which translated into two boxes of 500 envelopes from Staples. The cost, just for envelopes? About $70.
Article: If you're a sole-proprietor or small business and need to get your name out, and anything like me, you've spent a considerable amount of time building and pruning your personal and business contacts. In marketing terms, this may be your most valuable asset: your customer base. These people know you already, and are (probably) the most likely to refer others to your and your business.
This is an administrator module (installed via normal Joomla 1.5 extension installer) that has been rearranged and customized for sites primarily running K2 for content management. [Based on: Admin Menu K2 on JED]
If you look at the screenshots, you'll see that I've moved a number of things in the control panel - users, modules, components, global configuration... I've moved these things based on my own personal experience building over 100 Joomla sites and training each client personally to make changes on their own.
As a business owner, the thought of not having control of your website is is most likely frightful. I've experienced a handful of situations where a client hired a different web developer previously, hire me to re-engineer the site, then come to find out that their prior developer has more control of the site than they do...
I've had some requests for me to put together some sort of a "guide" to show how I organize all of my "work stuff" on the computer - client files and folders, notes, leads, invoices, to-do's, bills, etc... this is one writing assignment that I put off for a while. Luckily, clients are keeping us busy. The other issue is the non-disclosure agreements I've signed, so I'm not able to include screenshots or provide helpful examples of my actual data. Moving on...
I've run into a few clients who have told me that other developers forced them into upgrading their Joomla installation (e.g. from Joomla 1.0 to 1.5, or 1.5 to 1.6). I am hoping that this article will provide clarification and possibly save a few folks from going through this unnecessarily.
We've heard from multiple clients who have received letters in the mail from Domain Registry of America (DROA). Read carefully - this is a solicitation. They are trying to trick domain owners into transferring their registrations to DROA. If you are happy with your current registrar (we suggest GoDaddy), you don't have to do anything!
I wish someone had written an article like this when I first started with Joomla. It would have saved me a *LOT* of time. The first thing that Joomla does, whenever it loads, is to check and see if an ItemID exists for a given page. Normally, a Joomla link will include an "&ItemID=" statement, but not always. If it doesn't, then Joomla will look for a match in the database.
- Access Control (ACL)
- sef URL
...we will explain each in detail below.
Build your own online community and news portal. Let your members advertise on the site. Manage all of your members’ directory listings, contact information, and site content through a web-based control panel. Visitors will be able to search your directory by zip code or keyword. Some of the latest third-party extensions for Joomla, like the K2 Framework, make managing content a breeze! [Video]
Automatically send email reminders to past-due members for payment. Offer online payments through PayPal, Authorize.net, 2Checkout, or other supported platforms. Do your members pay with cash or check? No problem, offline payments are supported as well. Your members’ information is stored in a database, so we can connect Joomla with third-party platforms.
• Provide the Photoshop / Illustrator file and we can build a custom template from scratch.
• Choose a professionally crafted stock template and we’ll customize it to suit your needs.
We only charge for actual time spent updating and customizing your site.
Welcome to the C2 Support information page. We are making a few changes to the handling of email and support requests: