Client Resources

When comparing transactional email providers, it's important to confirm whether or not the plan includes "activity history" so you can use that provider's dashboard to see each individual e-mail that your website sent.  This lets you determine if that lost password email, or the contact form notification email, was delivered properly. 

Having problems with receiving email from your website?  You most likely have a misconfigured web server.

I've written previously about the importance of maintaining control over your website and wanted to post this follow-up.  In addition to having your site's domain registration in your company's name and billing, you also want to have your hosting account in your company's name and billing.  The reason?  You are able to choose who works on your site without moving your site to a different server.  Have a falling out with your web guy?  Or he/she simply fell off the face of the earth?  No problem, you have control over the hosting account.  Change the password and find a new consultant to work with.  Give them your new password.

Domain Registration -> Hosting & Email -> Framework, Content, Updates

As a business owner, the thought of not having control of your website is is most likely frightful.  I've experienced a handful of situations where a client hired a different web developer previously, hire me to re-engineer the site, then come to find out that their prior developer has more control of the site than they do...