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Client Survey
Please only respond to the questions that apply.
General
Overall, how satisfied are you with the performance of Covington Creations?
1 (Worst)
2
3
4
5 (Best)
How likely are you to recommend Covington Creations to business associates and friends?
1 (Worst)
2
3
4
5 (Best)
How likely are you to continue to use Covington Creations?
1 (Worst)
2
3
4
5 (Best)
Web Design / Development / Consulting
I have access to my site's visitor tracking reports.
Yes
No
My web site is visually effective, easy to navigate, and relevant.
1 (Worst)
2
3
4
5 (Best)
My web site reaches its intended audience.
1 (Worst)
2
3
4
5 (Best)
My web site provides a positive return on investment.
1 (Worst)
2
3
4
5 (Best)
I am able to update my site with the solution(s) and resources provided.
1 (Worst)
2
3
4
5 (Best)
n/a
I am confident that Covington Creations is capable of adapting my web site to the needs of my business as they arise.
1 (Worst)
2
3
4
5 (Best)
Hosting / Email
My web site is always available and loads quickly.
1 (Worst)
2
3
4
5 (Best)
n/a
My email service is reliable. I am able to send / receive attachments, and can use forwarding, auto-responders, and POP access.
1 (Worst)
2
3
4
5 (Best)
n/a
I am able to access my email with my cell phone or other wireless device.
1 (Worst)
2
3
4
5 (Best)
n/a
My ISP (Internet Service Provider)
Comcast Cable
Verizon FIOS
T1 or Better
Verizon DSL
Dialup
Other
Add a new option to those above
Contact Details (optional)
Name
Company
Email
Comments:
750
Characters left
Please follow up with me regarding these responses.
Yes
No
Check all that apply:
Retail
B2B
Non-profit
E-Commerce
Online Community
Add a new option to those above